Priya’s Story
When Priya (name changed) joined the Community Wellbeing Pathfinder service, she was feeling overwhelmed by health challenges, financial worries and difficulties navigating the benefits system.
She needed help accessing the right support and wanted to feel more confident managing her health, wellbeing and everyday life.
What Healthworks did:
Priya received personalised one-to-one support to help her understand her options and access services that better met her needs.
With guidance and encouragement, she successfully reapplied for Personal Independence Payment (PIP) and changed to a care provider that could offer more suitable support.
She also worked towards building her confidence and identifying goals for the future.
Community Wellbeing Pathfinder Outcomes:
Priya gained greater confidence managing her circumstances and accessing the support she needed.
She felt less isolated, more supported and better able to make decisions about her health, wellbeing and future.
“Without this support I would have been lost at times. The service helped me feel more supported, less isolated, and better able to manage my situation.”
At a Glance:
- Support provided: One-to-one Pathfinder support and practical guidance
- Primary needs: Health, finances, benefits and care support
- Key outcomes: Successful PIP reapplication and more suitable care arrangements
- Long-term impact: Greater confidence, independence and control over her wellbeing
Find Out More about Community Wellbeing Pathfinders
Visit our Community Wellbeing Pathfinders webpage to find out more about the support available.
